InfindityHelp Center
Memberships & billing

Manage billing and complimentary access

Find subscription status, renewal details and grants.

Your billing page

Open Billing & subscriptions from your avatar menu or Billing in Account settings. Review the status of each membership, its next billing period or expiry when applicable, and the available management actions.

Complimentary access

Granted by Infindity means that access is free while the grant remains active. A grant has no renewal charge of its own. It does not automatically cancel a separate paid subscription.

Payment management

Use the billing management link when it is available to manage your subscription through the connected payment provider. If checkout is unavailable, do not send payment details in feedback or chat; contact support.

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Feedback & platform reviews

Community Standards decision

The creator receives a permanent notice with a copy of the content, the selected rule, and this explanation.

For bulk decisions, the same rule and consequence applies to every selected creator. Review each creator in iPortal before applying account restrictions.

The explanation is set automatically from the selected Community Standards violation.