InfindityHelp Center
INFINDITY HELP CENTER

Find your next step.

Clear answers for your account, music, releases and community.

STEP-BY-STEP HELP

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34 matching guides

Getting started

Start with Infindity

Find music, connect with people and build your artist presence.

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Getting started

Join the beta and use your invitation

Understand beta access, invitations and account setup.

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Account & security

Reset or change your password

Recover access and manage the security of your account.

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Account & security

Manage notifications, privacy and listening preferences

Control your account experience from one place.

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Profiles

Switch between personal and artist profiles

Choose the identity you are viewing, editing or posting as.

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Profiles

Edit your profile and protect your artist identity

Update your public information and report impersonation.

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Listening & library

Find your liked songs and saved music

Understand hearts, saves and your Library.

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Listening & library

Use the player, queue and Infinite Mode

Control playback and discover what plays next.

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Listening & library

Share a song or release with a smartlink

Give someone a short, permanent Infindity listening link.

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Infindity Studio

Create and submit a release

Move from a private draft to a reviewed release.

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Infindity Studio

Prepare artwork and high-quality audio

Check your files before submitting a release.

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Infindity Studio

Understand release statuses and review feedback

Read the color-coded progress shown in Studio.

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Infindity Studio

Release ASAP or schedule a date and time

Choose when approved music becomes public.

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Infindity Studio

Take down a release or upload it again

Remove your release and preserve its identity when eligible.

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Infindity Studio

Understand Release IDs, UPCs and ISRCs

Know which identifier belongs to your release or recording.

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Infindity Studio

Add credits, rights information and an official video

Complete the context listeners and reviewers need.

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Infindity Studio

Add and synchronize lyrics

Write readable lyrics and align lines to your recording.

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Artist tools

Organize projects, lyrics and cover artwork

Keep an album idea and its individual songs together.

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Artist tools

Use ideas, release planning and promotional tools

Organize the work around your music.

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Collaborations

Start and manage a collaboration

Propose a project and agree on how you will work together.

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Collaborations

Share audio files and references safely

Use supported files and be careful with external links.

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Feed & social

Create a post or music moment

Share a discovery and start a conversation.

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Feed & social

Choose where and who you post as

Check your posting identity and audience before sharing.

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Feed & social

Use hashtags, mentions and GIFs

Help people find a topic and involve the right people.

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Communities

Find and participate in communities

Join conversations around shared music interests.

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Events

Publish shows, tour dates and live events

Let listeners know when and where to find you.

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Memberships & billing

Choose a membership that fits

Understand Artist Pro, Infindity+ and Infindity Verified.

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Memberships & billing

Manage billing and complimentary access

Find subscription status, renewal details and grants.

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Safety & rights

Report content or account abuse

Send a safety concern to the correct review queue.

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Safety & rights

Review account notices and request a review

Understand removal reasons and account restrictions.

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Safety & rights

Raise a copyright or featured-credit concern

Choose the right route for rights and attribution problems.

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Feedback & reviews

Share feedback or report a bug

Give the team information it can act on.

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Feedback & reviews

Manage public review sharing

Choose whether your platform review may appear publicly.

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Playback & analytics

Understand plays and Studio analytics

Know the difference between playback activity and qualified plays.

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HELP SHAPE INFINDITY

Feedback & platform reviews

Community Standards decision

The creator receives a permanent notice with a copy of the content, the selected rule, and this explanation.

For bulk decisions, the same rule and consequence applies to every selected creator. Review each creator in iPortal before applying account restrictions.

The explanation is set automatically from the selected Community Standards violation.